Splight Limited ("us", "we", or "our") operates splight.com, splight-ai.com, and associated subdomains (the "Site"). This Privacy Policy informs you of our practices regarding the collection, use, and disclosure of Personal Information for users of the Site and Splight platform.
By using the Site or accessing the platform, you agree to the collection and use of information in accordance with this policy.
We collect and process personal information for the purpose of delivering our services securely and effectively. This includes:
We do not collect sensitive personal information such as government ID numbers, home addresses, or financial data.
When you visit our Site, we automatically collect certain information ("Log Data") sent by your browser. This may include your IP address, browser type and version, time and date of visit, pages viewed, time spent on pages, and other usage statistics.
We may also use third-party services such as Google Analytics or HubSpot to collect, monitor, and analyze this data.
We may use your contact information to send you newsletters, product updates, or promotional materials. You may opt out of receiving these communications at any time.
Cookies are small files that may include an anonymous unique identifier. They are sent to your browser from websites and stored on your device.
We use cookies to:
You may configure your browser to refuse cookies or alert you when cookies are being used. Note that disabling cookies may impact functionality.
If you are a registered user of the Splight platform, you may request access to, correction of, or deletion of your personal data by contacting [email protected]. We respond to all such requests in accordance with applicable data protection laws.
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations. Specifically:
All data is securely deleted or anonymized using automated workflows, and no personal data is retained beyond its intended use.
Users are responsible for ensuring that the personal information they provide is accurate and up to date.
We implement security controls designed to protect your Personal Information, including encryption in transit and at rest, access controls (RBAC), secure VPN for admin access, and multi-factor authentication (MFA). However, no method of transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.
Certain personal information may be processed by authorized service providers (such as our authentication platform, infrastructure providers, etc.). We maintain and review a list of approved vendors with access to personal data to ensure continued compliance.
We maintain a formal incident response and breach notification policy. In the event of a data breach involving personal information, affected users will be notified promptly in accordance with legal requirements.
This Privacy Policy is effective as of the date listed above and remains in effect unless modified. We reserve the right to update or change our policy at any time. Any changes will be posted on this page, and in the case of material changes, we will notify you by email or by placing a prominent notice on our website.
If you have any questions about this Privacy Policy, please contact us at: [email protected]